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Custom Order Terms and Conditions

For all custom orders, Sua Lana Glass Art will provide a “not to exceed” cost and an estimated delivery time. Work will begin after receipt of a signed agreement and initial down payment.

  • 50% of fee is payable before work begins on the project.
  • 50% is due upon completion and delivery.

 

Cancellation fees:

If order is canceled before completion of final shade, one-third of the fee will be charged and 50 percent will be charged if canceled after the final shade is completed.